Case Studies
- All Case Studies, Healthcare
Grace continues to support the organisation’s ongoing storage requirements through a secure, accurately catalogued offsite archiving solution. By partnering with Grace, the organisation has reduced the administrative burden associated with managing sensitive clinical records while gaining confidence that important diagnostic information is protected, traceable and available when needed.
- All Case Studies, Corporate
Throughout the engagement, Grace worked closely with stakeholders to continually refine and improve the service. Regular communication, governance reviews and a proactive approach to continuous improvement enabled both organisations to identify opportunities for optimisation, strengthen governance and maintain high service standards while supporting evolving business needs. The result was a more efficient, secure and scalable […]
- All Case Studies, Government
“Prior to the digitisation of Council’s archived development files, staff were required to sort through stacked boxes of 8,000 paper files in a basement to find the information they needed. Staff time and effort has been considerably reduced with having these old files available from their computers. The process is now so simple. Glen Innes […]
“We now have increased control over our inventory held with Grace. The Grace team was helpful, and communication was efficient and friendly. We have been...
- All Case Studies, Healthcare
“We had 23 years of yearbooks in physical form only, with no electronic copy. Yearbooks were frequently requested by ex-students organising reunions, and with many...
- All Case Studies, Education
“Working with Grace has allowed our team to focus more on supporting clinicians and hospital operations by reducing the administrative burden associated with managing large...
- All Case Studies, Healthcare
“The Grace solution has helped improve visibility, reduce reliance on manual storage, support compliance and make retrieval more consistent. The collaboration with Grace has been...
- All Case Studies, Government
Throughout implementation, Grace worked closely with stakeholders to understand business requirements, develop and refine scanning templates, conduct user acceptance testing and support the transition to...
- All Case Studies, Government
“Grace has helped simplify how we manage employee records by taking the responsibility of physical storage off our team. This allows us to focus more...
- All Case Studies, Corporate
“The gradual conversion of the hard copy collection into digital assets serves the agency and the community well from an economic and efficiency perspective. We’ve...
- All Case Studies, Government
“Grace has helped streamline the way our team manages and accesses records, providing a more centralised and secure approach to records management. Improved visibility of...
- All Case Studies, Government
“Since working with Grace, we’ve freed up valuable physical storage space, improved document organisation and made it much easier to access records when needed. We’ve...
- All Case Studies, Corporate
“The Grace portal can assist with many different reporting functions and being able to export to Excel. We are still improving our processes on our...
- All Case Studies, Legal
“Grace employees are highly competent. Every aspect, whether it is client service and communication or dealing with drivers and collection officers, everyone is there representing...
- All Case Studies, Legal
- All Case Studies, Healthcare