Business Intelligence and Analytics

Unlock the full potential of your data with AnalytiX.

AnalytiX gives you a clear, unified view of your records management data, covering storage, expenditure, retrievals, destruction and SLA performance in one place. Built on Grace Gateway, it turns your information holdings into customisable AI-driven dashboards, interactive reports and collaborative tools, so you can see what you hold, what it costs and where the opportunities are.

Make data-driven decisions with confidence.

Secure user access

You stay in control of who sees what. Access to AnalytiX is secured through Multi-Factor Authentication (MFA) or Single Sign-On (SSO) to Gateway. Company admin managers have full visibility of staff access and activity levels, while restricted users can only see others with the same security privileges.

Monitor expenditure

See exactly what you spend with Grace and where it goes. AnalytiX brings together monthly invoices with filters to sort by month or account, covering total spend on storage, services, destruction and digitisation. Variances and interactive charts make it easy to spot trends and question the numbers.

Document storage analytics and custom reporting

Understand your document storage in detail and find ways to reduce its cost. AnalytiX analyses storage, destruction and retrievals through clear metrics, so you can track storage trends, monitor retrieval rates and assess retention periods. It also surfaces savings opportunities, such as digitising frequently accessed items for efficient online access.

SLA work order insights

Measure service performance against what you are paying for. AnalytiX summarises last month’s work orders against SLA KPIs, including the total work orders raised, the quantity of items requested each month and a breakdown of requests by service priority.

Certifications & accreditations

We’re committed to delivering excellence across our management system, processes, and services.

Better data access and collaboration

AnalytiX makes it easier for teams to work with your data across departments. The interface is built for sharing insights, creating custom reports and working together on data-driven projects, with real-time updates and cloud-based access. Every decision-maker gets the information they need, when they need it, to act with confidence.