Our journey towards a more sustainable future.
As a leader in information management, we understand our responsibility to tackle environmental challenges and minimise our impact on the planet and the communities we serve.
Our commitment to environmental sustainability.
Low emission vehicles.
Grace is committed to reducing the environmental impact of our transport operations through a continual fleet improvement program and more efficient service delivery models. Across our national network, we are progressively transitioning to lower-emission vehicles, including Euro 5 or higher compliant vehicles, while optimising delivery routes to reduce unnecessary travel and fuel consumption.
In partnership with Greenfleet, Grace also supports native reforestation initiatives to help offset emissions generated by our vehicle fleet. This approach forms part of our broader commitment to environmentally responsible operations and sustainable business practices
Native reforestation.
Grace proudly partners with Greenfleet to support native reforestation projects across Australia. Through this partnership, we contribute to the restoration of biodiverse native forests that help remove carbon from the atmosphere while creating vital habitats for native wildlife.
Our support extends beyond carbon offsetting. Greenfleet’s projects also assist in improving biodiversity, reducing soil erosion, protecting waterways, and restoring ecosystems impacted by deforestation and bushfires.
In 2025, Grace offset 4,278.99 tonnes of carbon through native reforestation initiatives with Greenfleet, supporting long-term environmental restoration projects across Australia.
Renewable energy.
Grace continues to invest in initiatives that improve energy efficiency and reduce greenhouse gas emissions across our operations. This includes upgrading facilities with energy-efficient LED lighting and implementing smarter energy management practices throughout our offices and warehouses.
We have also introduced renewable energy initiatives, including water recycling, solar panel installations at selected sites, as part of our ongoing commitment to reducing our environmental footprint and supporting a more sustainable future.
Environmental sustainability remains a key consideration in how we design, manage, and improve our operational infrastructure.
Compostable file retrieval rouches.
As part of Grace’s commitment to environmental sustainability, we have introduced compostable file retrieval pouches to replace traditional plastic alternatives.
Designed with a dual self-seal system, the pouches can be reused for customer file returns before being composted at end of life, reducing waste while maintaining durability and security during transit.
Independent Life Cycle Analysis shows compostable packaging generates significantly lower greenhouse gas emissions than recycled and virgin paper alternatives, helping support a lower-carbon future.
Certified home and industrially compostable, the pouches are BPA-free, non-toxic, and biodegrade within months under composting conditions.
Promoting a culture of responsibility.
We believe that a sustainable business must prioritise the wellbeing and development of its employees, partners, and clients. Adopting a safety-first approach, treating everyone with dignity, recognising the individual contributions of our team, and attentively listening to the needs of our customers are essential to a successful workplace culture.
41%
Female participation rate.
The transport, logistics, and warehousing sector has traditionally been male dominated. At Grace, we’re proud to have increased our Group’s female representation to 41%, significantly higher than the national average of 27%, according to ABS and WGEA.
-1.2%
Median gender pay gap.
The GCW Group is proud to be one of the few organisations in Australia with a median base salary gender pay gap that favours women. In contrast, the average pay gap in the transport, logistics, and warehousing sector is 9.9% in favour of men.
23%
Reduction in lost time injuries.
By proactively managing hazards and risks, we are building a stronger workplace safety culture. In 2023, this approach led to a 16.5% increase in participation in our Injury Prevention Program and a 23% reduction in lost time injury claim payments.
>50%
Nationalities representation.
The GCW team represents over 50 nationalities, reflecting the diverse communities we serve. We are committed to fostering respect and celebrating cultural diversity through initiatives like International Harmony Day.
Initiatives
Our success depends on our commitment to sustainability. We prioritise responsible business practices by reducing our environmental impact, supporting Indigenous groups, and partnering to assist Australians in need. We lead our industry in adopting innovative technologies and practices to lower our carbon footprint and improve resource efficiency.
Information and data security
Grace prioritises data privacy and cybersecurity, going beyond legal standards to protect system confidentiality, integrity, and availability. Our regular staff training and advanced IT infrastructure which is audited to SOC II compliance standards safeguard sensitive information and reduce cyber risks.
Supply Nation procurement
We’re proud to partner with Supply Nation, Australia’s leading directory of verified First Nations businesses. In 2024, our expenditure with First Nations businesses increased by 26%, surpassing $1.5 million. This collaboration has strengthened our ties with Aboriginal and Torres Strait Islander organisations.
Greenhouse gas audits
The GCW Group is committed to meeting Australia’s Mandatory Climate Reporting requirements by conducting a comprehensive carbon emissions audit every two years with the help of an external carbon accounting auditor. The most recent audit revealed that Scope 1 & 2 emissions account for 17.5% of total emissions.
Sustainable procurement
Our updated Supplier Code of Conduct outlines strict expectations for compliance with employment, workplace, and child labour laws. Our procurement policies now focus on socially and environmentally responsible sourcing, prioritising sustainable suppliers, ethical practices, and the use of recycled or renewable materials.
Tech To Country
Through our partnership with G1 Asset Management, your retired IT assets can create lasting social impact. Suitable devices are securely sanitised, refurbished and donated to Indigenous communities across Australia, helping bridge the digital divide while supporting education, employment and a more circular economy.