Secure offsite archiving for a leading Australian pathology provider

The background

This leading Australian pathology provider specialises in anatomical pathology services, including the analysis of tissue biopsies to support disease diagnosis and patient treatment planning.

The organisation generates significant volumes of clinical records, including glass slides and tissue blocks, which must be retained for extended periods to support future research, re-testing requirements and continuity of patient care.

The organisation’s day-to-day diagnostic operations generate large volumes of glass slides and tissue blocks that require secure long-term storage.

Given the importance of these records, the organisation required an offsite storage partner that could provide:

  • A secure, environmentally controlled facility suitable for sensitive medical specimens
  • Accurate cataloguing for reliable and timely retrieval
  • A structured pick-and-pack process to organise slides and tissue blocks into archive boxes
  • A trusted partner capable of managing the transition without disrupting laboratory operations

The solution

Following an initial consultation, Grace developed a structured offsite storage solution tailored to the organisation’s requirements.

The solution included:

  • Allocation of archive boxes specifically suited to housing glass slides and tissue blocks
  • Cataloguing of all archive boxes prior to storage
  • Pick-and-pack services to organise slides and tissue blocks for transport and storage
  • Secure transport and storage within a purpose-built Grace facility

The engagement commenced with an assessment of the organisation’s existing storage requirements and collections before the records were transferred into Grace’s care.

Since partnering with Grace, the organisation no longer needs to manage archiving internally.

Its glass slides and tissue blocks are catalogued, traceable and securely stored within a controlled environment, providing confidence that important clinical records can be efficiently retrieved when required for research, re-testing or patient care purposes.

The solution has helped streamline records management processes while ensuring critical specimens remain protected and accessible throughout their retention period.

Grace continues to support the organisation’s ongoing storage requirements through a secure, accurately catalogued offsite archiving solution.

By partnering with Grace, the organisation has reduced the administrative burden associated with managing sensitive clinical records while gaining confidence that important diagnostic information is protected, traceable and available when needed.

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