Grace supported us with moving our medical records offsite, helping bring everything into one location and free up space. The Hobart team have been amazing to work with, working quickly, safely and efficiently with good communication throughout. It has made our job easier and they are a great team to work with.

Grace has provided a reliable solution for storing our physical files offsite, helping keep our office organised while improving security and reducing storage costs. The team are fast, efficient and easy to work with, with great communication and responsiveness. Retrieval times have improved from three days to one, and we can confidently rely on Grace.

Grace supported us with offsite storage and scan on demand, helping address space constraints and significantly improve file retrieval times. The team made the process easy by organising secure file pick-up, and have been prompt, responsive and great to work with throughout. Scan on demand has been especially efficient, helping us work more effectively and present a more professional service.

Grace supported our digitisation of physical records, helping us move to a more efficient and modern way of working with improved access to information. What was once slow and manual is now instant, with retrieval reduced from days to seconds and space and cost savings achieved. The team were collaborative, responsive and focused on security and compliance throughout.

Grace has helped us manage limited space on school grounds by providing a reliable offsite records management solution tailored to our needs. The local team have been understanding, flexible and great to work with, helping us streamline our filing system and meet Department of Education compliance requirements. We are now organised, up to date and confident in the security and safety of our records.

Grace supported our sustainability initiative through secure destruction services, helping reduce 2.2 tonnes of CO2 while improving data security and compliance. Their team were communicative and supportive, contributing to a digital workflow that reclaimed 384 hours of productivity. This has enabled faster access to information and more efficient work practices.

Grace provided a straightforward offsite document storage solution that meets our compliance needs and frees up valuable space. The team have been helpful and responsive, making it easy to manage and retrieve archived clinical trial records. Overall, it has improved efficiency and made our processes more effective.

Grace has supported our compliance and storage needs with a solution that improves data management and reduces risk. Gateway has made processes easier, and the team are highly responsive and helpful, with strong communication across the account. Overall, it has streamlined how we manage records across our organisation.

Grace has helped us address space constraints with a secure and reliable storage solution, giving us confidence that our documents are safely managed. The team are responsive, easy to work with and quick to action requests, while the online platform is modern and easy to use. We now have improved organisation and can rely on fast retrieval times to better support our clients.

Grace has helped us reduce office overcrowding with an easy to manage offsite storage solution, improving organisation and day to day workflow. The team are professional, responsive and easy to work with, and the digital portal is simple to use. It has created a cleaner, more efficient working environment with fast and reliable delivery times.

For us, partnering with Grace has not only helped streamline our records management process and free up valuable storage space, but also given us confidence that our confidential information is being handled and destroyed securely. In an environment where protecting member and customer information is critical, having a trusted partner like Grace provides real peace of mind.

Grace has helped simplify how we manage employee records by taking the responsibility of physical storage off our team. This allows us to focus more on supporting employees and resolving requests, while relying on an established process for retrieving and scanning personnel files when they're needed. I'd recommend Grace to organisations looking for a structured and secure way to manage their physical records.

Grace's helpful team made the process easy, giving us greater control over our archived inventory and helping us meet our regulatory requirements with confidence. Communication has always been efficient and friendly, recalled boxes arrive promptly, and fast inventory collections minimise the impact on our site's storage space. We've been very satisfied with the service and expertise provided by Grace.

Our office relocation and digital transformation prompted us to rethink how we managed physical records. Grace made the entire process seamless, from supplying archive materials to coordinating secure collection and offsite storage. Communication has been excellent, the team is always friendly, and box retrieval has been effortless. 

Grace helped us move from different storage solutions and databases across our campuses to one uniform archiving process. Archiving is now taken offsite, our students' files are kept in a secure and clean space, and Grace Gateway makes it easy to access information when needed. The communication and responsiveness from the Grace team has made a difference, and the are always polite and efficient. 

The project was delivered with good communication and additional support throughout the archiving process. Since working with Grace, we've freed up an entire office space while improving security, compliance and reliable record keeping. Grace provides a reliable, mature process that we would recommend to other organisations.

Since working with Grace, we've freed up valuable storage space, improved document organisation, and gained confidence that our sensitive information is securely protected. The team has been responsive, helpful and easy to work with, and retrievals are always fast. We'd recommend Grace to any organisation looking to improve document management, accessibility and security.

Grace has helped us gradually transform our hard copy building permit collection into searchable digital records, giving staff faster access to corporate information and delivering 24 to 28-hour turnaround times for internal customers. Communication has always been efficient and effective, and the gradual conversion of our records continues to improve efficiency for both the organisation and the community.

We chose Grace to securely store our highly valuable petroleum exploration data based on the quality of its service and recommendations from peers across government. Communication has been prompt and responsive, and Grace provides safe, secure long-term storage while eliminating the need for onsite storage space. We'd recommend Grace to any organisation looking for a trusted and secure data storage solution.

Grace has helped us improve the way we manage our records by reducing onsite storage, streamlining record retrieval, and providing secure document destruction services. The team has been professional, responsive and easy to work with, making the transition seamless while supporting our compliance and information security requirements.

Grace has provided a clear and efficient process for managing our historical claims records and sensitive information. Grace Gateway is easy to use, communication has been responsive, and requesting documents is much simpler than with our previous storage provider. The more streamlined process has improved efficiency across our team, and we would recommend Grace to other organisations.

We needed to safely shred years of archived documents, and after a quick Google search it was all organised. Grace was quick, easy, on time and always available to answer any questions. The whole process was simple to organise and gave us peace of mind. We've now almost finished clearing our archive room, freeing up an entire storeroom of around 100sqm that we've been able to convert into a gym.

For years we were behind in destroying old files, which meant we were paying unnecessary storage costs. Once we started using the reporting and export functions available in Gateway, we realised it had everything we needed to better manage our archives. We're saving money by identifying files past their destruction date. We've had a great experience with the Grace team, who always respond in a timely manner.

Since working with Grace, accessing records has become much easier, with retrieval requests now taking around one minute instead of three. The platform has improved visibility of our record inventory, streamlined records management, and provided a more modern, user-friendly experience. The Grace team is always prompt, helpful and supportive.